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91% of Repair Shops Don't Have Their Own Parts Department. We've surveyed repair shops all over the United States and found the following problems:
- Owners stopping managing the business to chase down parts.
- Not being able to bill out labor dollars because a mechanic is looking up parts or trying to find them.
- Driving around to pick up parts.
- Trying to keep up with the latest parts news, such as technical data, new products, and industry wide problems.
- Trying to get help from suppliers that can't or won't provide technical assistance.
- Paying too much for parts.
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