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91% of repair shops don't have a parts department.

We've surveyed repair shops all over the United States and found the following problems:

  • Owners stop managing the business to locate parts.
  • Repair shops can't bill labor dollars because a mechanic is using valueable time researching parts. 
  • Repair shops use staff hours to drive around to pick up parts.
  • Repair shops try to keep up with the latest parts news, such as technical data, new products, and industry wide problems, but fall behind.
  • Suppliers can't or won't provide technical assistance to repair shops in need of advice. 
  • Repair Shops consistently pay too much for parts, decreasing profitability.
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